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WARRANTY & COMPLAINTS: We are here to help. Please choose the form that best applies to you and a friendly, knowledgable staff member will contact you soon. Complaints: Complaint Forms should be used when customer satisfaction has not been met. (Click on the links below to access the Damaged or Missing Parts Policy or the Complaint Form) Complaints Form Damaged or Missing Parts Policy (PDF Format) Warranty Request: Warranty forms should be used when products have defective material or workmanship under normal use. Service is covered for a period of one year from date of shipment. (Click on the links below to access the Warranty Policy or the Warranty Request Form) Warranty Request Form Warranty Policy Document (PDF Format) >> Home